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Case studies
Roll container, Philippines
Using roll containers to help the customer reduce labor cost and save operating time for their new warehouse.
Case Study Overview
Customer: Philippines
Products/ used: Roll container BY09
Logistics trolley used in New Warehouse
When in 2017-10-30 we received Mr.Bien email about roll container inquiry. At that time Mr.Bien had not yet confirmed which model of containers to use and did not know much about the product, but had seen our product elsewhere and wanted to use it in its own new warehouse for carton turnaround.
Based on the customer situation, I explained the product to the customer in detail, including how to use our product, how to install and nestable the product, and sent a large number of product related videos to him showing the logistic roll cage can reduce a lot of labor cost and save a lot of operating time. After that, Mr. bien had a deep understanding of the product and confirmed that this was the product they needed in their new warehouse.
At 2017-11-17 After satisfying discussion on products and cooperation, Mr.Bien Decided to go to our factory for a field visit and take a look at the quality of our metal roll containers. We warmly served Mr. Bien and Mr. benedict, introduced the production process of our products and visited our workshop, packaging workshop, sample room and so on. After a day of field work, Bien happily decided to start cooperation with our factory and place the first trial order for us. If the trial order is qualified, there will be thousands of orders for us. Up to now, Mr.Bien hasplaced more than 2000 sets rolltainer orders to our factory and is satisfied with the quality of every order.
When we talked about why Mr. Bien had chosen our company, and he replied: at that time, there were four suppliers, one was slow to respond, and 2nd was overpriced. 3rd suppliers just quoted and did not make detailed introduction to the product to him, but HM Group with the quickly quoted price and professional product knowledge , let him locked in Huamao company finally.
HM Group are always willing to serve customers with the fastest speed and most satisfactory products. When serving customers, be considerate of others and explain the products to customers detaily. As we work with more and more customers, More logistics products related knowledge will be transferred. This is the tenet of HM Group: serving the society, serving the world.